jdbk Privacy Policy

This Privacy Policy ("Policy") explains how we collect, record, use, and protect the personal data of users ("you" or "user") of the jdbk website (jdbk.bio) and its related services ("Service").

By accessing the website, creating an account, or using the services, you confirm that you have read and understood this Policy and agree to its terms. If you do not agree with this Policy, please stop using the services.

To provide the service, we collect the following categories of personal data.

2.1 Data You Provide Directly

• Full name and date of birth
• Email address and contact number
• Payment details (KBZPay, Wave Money, AYA Pay, CB Pay account numbers)
• National registration card or national ID (when identity verification is required)
• Messages, complaints, and activity records you send to us

2.2 Data Collected Automatically

• IP address and browser type
• Device information (operating system, screen resolution)
• Activity logs (log files) and session data on the website
• Data obtained from cookies and similar technologies
• Gaming history, deposit and withdrawal records, and bonus usage

Personal data we collect is used only for the following purposes.

4.1 What Are Cookies

Cookies are small text files stored in your browser. They help the website function properly and remember your preferences.

4.2 Types of Cookies We Use

• Essential Cookies: Required for basic website functions (login session, security tokens)
• Functional Cookies: Remember your language, preferences and previous game states
• Performance Cookies: Help analyse how the website is used so we can improve the service

jdbk does not sell, rent or transfer your personal data to third parties. We share it only in the following cases.

5.1 Service Providers

We share data with trusted partners who help us deliver our services (payment processors, IT services), strictly within the scope of our agreements with them. These service providers must handle data only for the purposes we instruct.

5.2 Legal Requirements

We may disclose data as required by law when necessary to comply with court orders, applicable legislation, or to protect the rights of ourselves and others.

5.3 Business Transfers

If a company change, merger or asset sale occurs, your data may be transferred. We will notify you in advance if this happens.

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. The exact retention period may vary depending on the type of data:

• Account Information: For the full duration the account is active, and for a legally required period after closure
• Financial Transaction Records: In accordance with financial law and anti-money laundering (AML) requirements
• Communication Records: For a period sufficient to deliver customer support
• Technical logs: For short-term audit and security purposes

Once the purpose is no longer relevant, data will be securely deleted or anonymised.

To protect your personal data, we apply the following security measures on both technical and organisational levels:

• SSL/TLS Encryption: All data transmissions are protected with SSL encryption
• Database Encryption: Sensitive personal data is stored in encrypted format
• Access Control: Staff can only access data relevant to their job responsibilities
• Regular Security Audits: The service platform is reviewed and assessed on a regular basis
• Staff Training: Employees receive regular training on personal data protection

Regarding your personal data, you have the following rights:

8.1 Right to Access

You can request a copy of your personal data that we hold.

8.2 Right to Correction

You can request that inaccurate or incomplete data be corrected.

8.3 Right to Deletion

You can request deletion of your personal data where there are no legal restrictions. However, data retained due to financial records or legal requirements cannot be deleted immediately.

8.4 Right to Withdraw Consent

You may withdraw consent given for marketing communications at any time. This does not affect the validity of any data processing carried out before the withdrawal.

8.5 How to Exercise Your Rights

If you wish to exercise any of the above rights, you can contact us at any time at [email protected]. We will handle your request within a reasonable period.

jdbk's services include payment processors such as KBZPay, Wave Money, AYA Pay, and CB Pay. The privacy policies of these providers are their own matter and may differ from jdbk's policy. We recommend reading their policies before using those services.

jdbk is not responsible for the privacy practices of third-party websites or services that are outside our control.

jdbk's services are intended for users aged 21 and above only. We do not knowingly collect personal data from anyone under the age of 21.

If we become aware that data from someone under 21 has reached us, we will immediately delete that data and close the account. Parents or guardians who notice any issue may contact [email protected].

We may review and update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised.

For significant changes, we will notify you via an announcement on the website or by email to your registered address. Continuing to use our services after changes are published means you accept the updated policy.

If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact the jdbk customer support team:

• Email: [email protected]
• Live Chat: 24/7 Myanmar-language Live Chat — contact us on the website

Our customer support team operates 24/7 in Myanmar language and will carefully handle any privacy-related enquiries you have.